Shipping

Yes. We ship to all of Canada using standard couriers such as Canada Post, UPS, FEDEX etc. You can select your shipping options at checkout.

Absolutely. We have many customer in the US and we are delighted to ship there also.

Returns

We value your satisfaction with your purchase from NuBeverage.ca. If you find the need to return, exchange, or request a refund, please review the following guidelines:

1. Timeframe: You have up to 14 days from the date of receiving your order to initiate a return.

2. Eligibility: To be eligible for a return, the item must meet the following criteria:
- The item must be in the same condition as when you received it.
- The item must be unopened and in its original packaging.
- You must provide the receipt or proof of purchase.

3. Contact Us: Prior to returning the item, please contact our Customer Service team at orders@nubeverage.ca. Kindly include the following information in your email:
- Order number
- Full name
- Contact details

4. Next Steps: Our Customer Service team will be in touch with you to guide you through the return process. Please refrain from sending any items back without contacting us first.

5. Returns accepted for 14 days
Customer provides return shipping
5% restocking fee

6. Exceptions: Please note that we are unable to accept returns for the following items:
- Sale items
- Gift cards

We strive to make the return process as seamless as possible. If you have any further questions or concerns, feel free to reach out to our Customer Service team, and we'll be happy to assist you.

Thank you for choosing NuBeverage.ca.